MW4 DMZ · Tips

Crashed or Disconnected in DMZ: What You Keep and What to Do Next

What players report losing after crashes, server drops and update kicks, what has been fixed, and how to cut your losses. This is a bug-mitigation page. No method has been found that reliably gets your loot back.

What has been fixed

A launch fix means a disconnected player should keep their starting equipment and progress, but not the loot picked up in that match.single source

What players report anyway

Rejoin works: some come back to their pre-deployment state.multiple sources agree

Rejoin fails: others get an instant failed-extraction screen, get no rejoin option, or load back in already downed. That can mean paying to rescue the operator.multiple sources agree

An “update required” prompt has pulled at least one player out of an X01 run with no way to rejoin.single source

Already on Mission Key

On a failed exfil, items in a Secure Slot are kept and items outside those slots are lost. That is about failing to extract, not about a crash. The crash claim above is a separate community report. Open the page →

On PC (Steam), DirectX crashes with codes 0x887A0005 / 0x887A0006. On Xbox, a server error named MILDENHALL-RHODE.multiple sources agree

Before high-value runs

  1. 1Check for a game update

    Check for a game update before you queue so you don't get kicked by one mid-match.

  2. 2Verify game files on Steam

    On Steam, verify the game files after any season update. Steam crashes since Season 1 are listed as under investigation.multiple sources agree

  3. 3Insure weapons you can't afford to lose

    Already on Mission Key

    A Weapon Insurance Contract, used on Ready Up, returns equipped weapons to the Stash if they are held upon death. One contract covers all equipped weapons, with their attachments. Open the page →

  4. 4Bring gear you can afford to lose

    Bring your best gear on runs where you can afford to lose it, at least until your platform has been stable for a while.

If it happens

  1. 1Relaunch and look for rejoin

    Relaunch right away and look for the rejoin prompt.

  2. 2Don't pop Possum during a revive

    If you rejoin while downed, don't pop Possum while a teammate is reviving you. Several players say this led to permanent death.multiple sources agree

  3. 3Note what you brought vs what you looted

    Afterward, note what you brought in versus what you picked up, so you know what the fix should have kept.

  4. 4Report it

    Report it through the game's support channel with your platform, build, error code, time, and what you lost.

Common mistakes

Needs in-match check

Tick these off in your own gameplay. Nothing here is confirmed on Mission Key yet.